• Via del Portico d'Ottavia, 5 - Roma

Privacy & Cookie Info

At Renato al Ghetto, we care about protecting your personal data and respecting your privacy.
Here is how we do it:
Our commitment and your privacy:
This information applies to you if you are already our customer, if you have made a reservation through our website, or if you are visiting our website.

Who we are:

With regard to the management of your data relating to reservations made through the website, the Data Controllers are Renato al Ghetto, Tax Code/VAT Number 14772351004, with registered office at Via del Portico d'Ottavia, 5 - 00186 Rome. They process your data on the basis of specific agreements, the essential contents of which we will be happy to provide you with further information should you require it.

With regard to the management of your data for promotional and marketing activities, the Data Controller is Renato al Ghetto.

Our responsibility:

If you are already a customer, have made reservations, or are simply visiting the website www.renatoalghetto.it, we inform you that your data will be processed lawfully according to our decisions regarding the methods and purposes of such processing. Your commitment:

We only ask you to carefully read this policy so that you are fully informed about how we process your personal data.

When and how we use your personal data

The types of data we collect:

Contact details
Your first and last name, billing information, telephone number, email address;

Identification data
Your IP address, login details, browser type and version, time zone settings, plug-in types, geolocation information relating to your approximate location, operating system and its versions, etc.

Data relating to the use of www.renatoalghetto.it
Your browsing path through the website www.renatoalghetto.it (clickstream analysis), your viewing of services, page loading times and responsiveness, download errors, browsing time, behaviour and other actions, etc.

What about sensitive data?
We do not collect sensitive data concerning you (for example, personal data revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, genetic data, biometric data, health data, or data concerning sexual life or sexual orientation).

Why we collect your data
We process your data only for specific purposes and, in any case, only when there is a legal basis allowing us to do so.

This is why we process your data:

Website use and service management:
Your data is processed to allow reservations through the Website, access to and provision of services reserved for Website users, and the sending, through the Website, of a reservation summary and information regarding the services available on the Website.

Customer Service
To communicate changes to our services, provide customer assistance via live chat, telephone or email, including the correction of any bugs. In this case, the legal basis is the contract.

Marketing
Your data is processed for sending advertising material and newsletters, providing commercial information via telephone, SMS, email, or traditional methods (for example, sending catalogues by post), regarding RENATO's promotional and commercial initiatives, as well as for conducting market research and customer satisfaction surveys. In this case, the legal basis is your consent.

Profiling
Solely for the purpose of offering you services and content that are, as far as possible, aligned with your interests, we may carry out analyses on aggregated data, without performing any profiling based on your specific habits. In this case, the legal basis is legitimate interest.
In any case, there is absolutely no automated decision-making process concerning you.

What we mean by legal basis:

Consent
This is your authorisation for the processing of your personal data for a specific purpose.
You can change your mind at any time!
You may withdraw your consent at any time by sending an email to the following address: info@renatoalghetto.it.
If you decide to withdraw your consent and there are no other legal grounds allowing us to process your personal data, we will stop processing your data. Conversely, if another legal basis allows us to continue processing your data, we will do so while continuing to respect your rights.

Contract
The processing of your data is necessary to collect information prior to making a reservation and for the execution of the related contract.

Legitimate interest
The processing of your data may be carried out on the basis of our legitimate interests or those of third parties, provided that these interests do not override your rights and freedoms.

  • collect information about how you interact with our website and/or applications;
  • provide, develop and improve our services;
  • allow us to improve, personalise or modify our services and offers;
  • measure the effectiveness of our marketing campaigns;
  • improve data protection.

How we process your data:
Your data is mainly processed using electronic tools.

Your choices and your rights:

Your choices

You can choose not to provide us with your data
In this case, you may continue browsing our website, but we will not be able to provide you with any services that require your personal data.

You can disable cookies by changing your browser settings.
You can block cookies by configuring your browser to prevent them from being stored.
You can also delete cookies directly through your browser settings. If you disable cookies, you may still browse our website, but some services may not function correctly. For further information, please consult our Cookie Policy.

You can ask us not to use your data for marketing purposes
Before starting to process your data, we will inform you of our intention (if any) to use your data for marketing purposes and, where applicable, of the involvement of third parties.
You may withdraw your consent to receive promotional communications by clicking on the appropriate link included in all our communications or by sending an email to: info@renatoalghetto.it.

Your rights
You may always exercise your rights by sending an email to: info@renatoalghetto.it.

You have the right to access information concerning you
This includes the right to request further information about:

  • the categories of data we process;
  • the purposes of processing;
  • the categories of recipients to whom your data may be disclosed;
  • the period for which your data will be stored or, where this is not possible, the criteria used to determine that period;
  • the other rights relating to the use of your data.

We will provide this information within one month of receiving your request, unless doing so would prejudice the rights and freedoms of other parties (for example, another person's privacy or intellectual property), or unless legal obligations prevent us from doing so.
We will inform you if we are unable to fulfil your request for these reasons.

You have the right to correct your personal data if it is inaccurate or no longer up to date.

You have the right to have your personal data deleted (right to erasure).
You may ask us at any time to delete the personal data we hold about you if retaining such data is no longer necessary for the purposes for which it was collected or processed.

You have the right to transfer your data to another service provider (data portability).
We will provide you with a copy of your data in an appropriate, commonly used and machine-readable format if you wish to transfer it to another service provider. If requested and technically feasible, we will transfer your data directly to the new provider.
We will not carry out any transfer if data portability would also involve disclosing your personal data to other parties.

You have the right to object to the processing of your personal data.
You may always contact the relevant supervisory authorities to submit a complaint.
However, before doing so, please try to contact us first! We will be happy to resolve any issue relating to the processing of your personal data.

You have the right to object to the use of your data through automated decision-making, including profiling.
We may use your data to identify information that may be relevant to you (for example, by sending personalised emails based on preferences we have identified). Otherwise, we will use your information exclusively to provide our services.

We guarantee your rights even when we process your personal data on behalf of third parties.
If we process your personal data on behalf of third parties, we ensure that any requests concerning the exercise of your rights are forwarded to them without undue delay.

What level of security do we adopt when processing your data?
We ensure that your data is processed with the highest level of security. We have implemented physical, technical and organisational measures to guarantee the protection of your data.


However, please remember that:

  • You provide your data at your own risk. We do everything within our power, but unfortunately, in the current state of technology, there is no method of data transmission that is 100% secure.
  • You must always keep your username and password secure: you are the only person who should know them.
  • If you believe that you have suffered a data breach, please contact us immediately at the relevant address.

Where is your data stored?
Your data is processed within the European Union and in other data centres managed by the third-party providers identified below.
By providing us with your personal data, you agree that it may be transferred, stored and processed by us.
If we need to transfer and/or store your personal data outside the EU, you will be appropriately informed. In this case, we will also adopt all suitable measures to ensure the highest level of data protection.

How long will we keep your data?
We will stop actively processing your data within 12 months from your last use of the service or from the closure of your account, unless legal obligations (for example, sales invoices) require us to retain your data for a longer period.
With regard to promotional activities directed at you (which you may ask us to stop at any time), we will retain your data for a maximum of 24 months from the date on which you registered for the service.

Third parties that may process your data:
To manage our online activities, we may need to rely on third parties that host applications, communicate with our customers, manage emails, and provide other related services.
We assure you that these collaborations involve leading providers in their respective fields. We only share your data with them when necessary to ensure the full functionality of our services and in compliance with the security measures and best practices described in this Privacy Policy.

For further information, please contact us at: info@renatoalghetto.it.

Cookie Policy

Information pursuant to Article 13 of Regulation (EU) 2016/679 (hereinafter also referred to as the "GDPR")

WHAT ARE COOKIES?

A cookie is a small text file (a few bytes) exchanged between a website and your browser, used by the website operator to store information necessary for the correct functioning of the website (so-called necessary cookies), to remember browsing preferences (so-called functional cookies), or to create a profile in order to send advertising messages in line with the preferences expressed by the user (so-called profiling cookies).
Cookies may be managed directly by the website owner (so-called first-party cookies) or by external third parties unrelated to the website (so-called third-party cookies).

TYPES AND PURPOSES OF COOKIES

TECHNICAL COOKIES
Necessary cookies
Necessary cookies help make a website usable by enabling basic functions such as page navigation and access to protected areas. The website cannot function properly without these cookies.

Functional cookies
Functional cookies allow a website to remember information that affects how the website behaves or appears, such as products placed in a shopping cart.

Statistical cookies
These cookies are used to perform statistical analyses of browsing behaviour. They are anonymous cookies that do not collect personal information.
Your prior consent is not required for the installation of these cookies.

PROFILING COOKIES
Social cookies
These cookies allow you to share content with a wide range of social networking platforms.

Marketing cookies
These cookies allow the analysis of visitors' browsing behaviour on the website in order to deliver advertising content on third-party networks that is aligned with visitors' preferences.
The installation of these cookies requires your prior consent.

HOW TO GIVE CONSENT

Consent is considered given when, upon connecting to the website, you click "Accept" on the banner containing the brief information notice or, even without clicking "Accept", you continue browsing the website.

NATURE OF DATA PROVISION AND CONSEQUENCES OF REFUSAL

The installation of technical cookies does not require your prior consent as they are strictly necessary for the transmission of data over an electronic communications network.
The installation of profiling cookies requires your prior consent as described in the relevant section.
Refusing consent does not prevent browsing the website, but only prevents the activation of cookies for which consent has not been provided.

DETAILS OF COOKIE TYPES

Technical cookies (8)
Necessary cookies help make a website usable by enabling basic functions such as page navigation and access to protected areas. The website cannot function properly without these cookies.

Statistics cookies (3)
These cookies are used to perform statistical analyses of browsing behaviour. These cookies anonymise your IP address and therefore do not collect your personal information.

Profiling cookies (1)
These cookies allow the analysis of visitors' browsing behaviour on the website in order to deliver advertising content on third-party networks in line with visitors' preferences.